Crisis Management Consulting
Steady leadership when everything is on the line.
I’m Tammy Kling, a crisis management expert in leadership. My first corporate job was on a team working airplane crashes. Today I help executives and organizations prepare for, communicate through, and recover from their most critical moments.
Where it began
Aviation crisis response
I began my corporate career in crisis management with a major airline. In the middle of the night, I received a call: an aircraft had gone down with approximately 200 passengers on board.
Working an airplane crash teaches you what matters when the stakes are highest — accurate information, coordinated teams, and communication that treats every affected family with dignity. Those lessons shaped everything I have done since.
Leadership expertise
How leaders should show up in a crisis
People first
In a crisis, the families, employees, and customers affected come before the brand.
Speed with accuracy
Communicate early, but never ahead of the facts.
One clear voice
Aligned leadership and a single, trusted message prevent confusion.
Calm is contagious
Leaders set the emotional tone for everyone watching.
Consulting services
How I help organizations
01
Crisis Preparedness
Review of crisis plans, roles, and escalation paths so leadership knows who speaks, who decides, and what happens in the first hours.
02
Crisis Communications
Clear, humane messaging for employees, customers, families, media, and stakeholders when the situation is moving fast.
03
Executive Leadership Advisory
Counsel for CEOs and leadership teams on how to lead visibly, calmly, and credibly under pressure.
04
Spokesperson & Message Training
Preparing leaders to speak with clarity and compassion in press briefings, internal meetings, and public statements.
05
Reputation Recovery
Rebuilding trust after an incident through consistent communication and a credible narrative grounded in facts.
06
Corporate Communications
Ongoing strategic writing and communications support built on decades of corporate communications work.
Background
- Began her career in aviation crisis management with a major airline.
- Corporate communications expert with corporate work including Burger King.
- Graduate of the University of Florida College of Journalism and Communications.
- Further study in psychology and brain neuroscience at Harvard.
- Global bestselling author published in more than 26 countries.